Improve your customer service skills and develop enhanced customer service standards! The most valuable assets that a company has are its customers. Attracting and retaining customers is key to success in any industry and quality-run companies need to continually look for ways to improve their customer relationships.
This training is for any organization that is committed to providing quality customer service. A number of organizations profess to have customer service, but they do not train their associates to understand what that means. Discover how to increase your skills to attract and maintain customers.
Develop Your Knowledge and Learn More About:
Who Should Attend:
- How to evaluate your customer service standards
- What happens with dissatisfied customers
- Positive behaviors with a Customer Service Representative (CSR)
- Professionalism within your organization
- Process and outcomes for customer service
- Customer service issues can be avoided
Anyone who wants to improve their organization's customer service experience, and anyone who wants to personally improve their customer service skills.